FACSys Features:
Management / Deployment / Support
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FACSys Platform
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| Management & Deployment |
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| Support for 64-bit Windows Operating Systems |
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| Integration with Active Directory including synchronization with Active Directory without extending the Schema |
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| Manage FACSys via FACSys Management Tool external to FACSys Administrator Console |
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| Connector required for installation on Exchange Server |
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| SMS silent-push deployment of FACSys [Desktop - RP] Client |
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| FACSys 4.9.x to FACSys Enterprise Migration Tool |
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| Single login to a server farm or cluster with FACSys Web Client |
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| VMWare deployment fully supported for FoIP environments |
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| Hyper-V deployment fully supported for FoIP environments |
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| Central management of all FACSys servers from a single Administrative Console |
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| Optional automatic user account creation |
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| Administrator configurable five (5) logs with six (6) levels per log |
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| Logs identified by created date and log type |
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| Automatic Server to Server Failover & Monitoring |
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| FACSys Servers configured in a farm or clustered environment can monitor each other, offering failover and redundancy features |
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| Add, Modify, Rename Server farm/cluster connection from inside Administrative Console |
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| Single login to a server farm or cluster with FACSys Web Access v.5.1 |
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| Optional configuration of Communications and Application Servers for added efficiency and redundancy |
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| Support for Network Load Balancing and Clustering |
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| Application Monitoring / Redundancy |
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| The FACSys Monitoring Service works in conjunction with a network management system to provide notification of fax server availability |
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| FACSys Desktop Client automatically reconnects after server restart and/or network disconnect |
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| Administrator Program automatic reconnect after server restart and/or network disconnect |
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| Compliance & Content Management |
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| Complete Audit Trail display functionality for fax messages handled by the system |
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| Enhanced header format |
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| Reporting |
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| Business Objects Crystal Reports v. 11 reporting templates with graphs |
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| 25 pre-configured Crystal Reports available |
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| Customizable DR (Delivery Report) and/or NDR (Non-Delivery Report) |
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| Database |
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| SQL Express only |
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| SQL Instance must reside local to appliance/server |
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| All Operational Metadata stored in MS-SQL (MS-SQL 2000 or 2005) |
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| Optional fax image storage in database |
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| Optional fax image storage in customizable file system location |
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| Scalability |
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| Benchmark Tested to 1.2 million+ system-specific documents with no performance loss |
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| Choice of user or channel-based licensing models |
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| Channel / User Limits |
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| Security |
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| Windows NT Authentication |
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| Windows NT Authentication or SA + password for MS-SQL |
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| Available Managerial/Work-flowed Approval for outbound faxes |
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| Support |
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| Modified FAST Support Program (next business day response) available |
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| FAST Support Program available |
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| Enhanced 7x24 Support Available |
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| Training |
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| On-demand training for support contract holders via downloadable Viewlets or on-demand Web Seminar |
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| Integration With Other Applications / Devices |
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| Support for embedded codes with FACSys Queue Monitor |
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| Support for AFM/SDK (Active Fax Messaging Software Development Kit) |
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| Support for AFM/SDK (.NET 2.0) |
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| FACSys Web Services allows for development of web standards based application integration |
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| Support for Microsoft Office 2003 Word Macro submission |
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| Integration with SharePoint Content Management System |
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| FACSys SAP Connector allows for SAP application integration |
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| Fax enable multi-function peripherals with EFI SendMe |
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| Fax enable multi-function peripherals with eCopy ShareScan OP |
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| FACSys Desktop application connectivity for Brother MFP devices enabling users to transmit new fax messages directly from the device. |
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| FACSys Connector for Sharp OSA-Enabled MFP devices fully integrates with AR- and MX-series MFPs, enabling users to transmit new fax messages and print incoming faxes directly from the touch screens of these devices |
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| FACSys connectivity for HP MFP devices enabling users to transmit new fax messages directly from HP multifunction devices |
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| FACSys connectivity for Canon MFP devices enabling users to transmit new fax messages directly from LAN fax enabled multifunction devices |
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| FACSys connectivity for Xerox MFP devices enabling users to transmit new fax messages directly from LAN fax enabled multifunction devices |
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| FACSys connectivity for Ricoh MFP devices enabling users to transmit new fax messages directly from LAN fax enabled multifunction devices |
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Language Support
(FACSys Web Client & AFM/SDK) |
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| FACSys Web Client supports double-byte CHS, CHT, Japanese, Thai in all views |
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| FACSys Web Client supports all right-to-left reading languages in all views |
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| FACSys Web Client supports selected European languages and fonts |
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| Cover Page supports all language fonts in To, From, Subject and Note fields |
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| AFM-SDK supports all language fonts in To, From, Subject and Note fields |
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| Rendering supports all language fonts in To, From, Subject and Note fields |
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